GETTING READY FOR SET-UP OF YOUR NEW SPA

 
ELECTRICAL REQUIREMENTS
All self-contained spas - 110 volt or 220 volt
.
1.
Your 110-Volt spa requires a dedicated, 20 amp grounded circuit. Must be plugged into a GFCI outlet.
2. Extension cords are not to be used in conjunction with the operation of the spa. Low voltage damage could result, which is not covered by warranty.
3. Your 220-Volt spa requires a 50 amp 4 wire dedicated circuit, with 6-gauge wire (Two hot, a neutral and a ground) A GFCI will also be required. See your system schematics for voltage and amperage.
4. If you have any doubts, have your electrical system checked by a qualified electrician.
5. WE DO NOT DO ELECTRICAL WORK OF ANY KIND!
 
SURFACE AND PAD REQUIREMENTS
1. Your new spa should be placed on a uniformly firm and level surface. (Preferably concrete).
2. Pea gravel may be used with a retaining border such as a 4”X 4” pressure treated wooden frame.
3. If your spa is located near sprinklers adjust or cap them so as not to hit the siding of the spa.
4. Balconies and decks must be constructed to current state and local codes and should support 75 pounds per square foot.
5. Gates must be self-closing and self-locking. (California Requirements)



If you have any questions concerning your spa please call:

for spa delivery - 805-343-9940
for spa service - 805-343-9965


DELIVERY OF YOUR SPA & POOL FORM
Click here for our downloadable PDF delivery form
 
ACCESS AND CLEARANCE
1. To deliver the spa to your back yard we will require 38* to 40** inches of clearance through gates, between house and side fences, and around corners, (Please check for obstacles, gas meters, air-conditioning units, etc) and 8* to 9** feet of over head clearance (Please check the height of your eves) it is the responsibility of the customer to provide adequate access.

* 38" CLEARENCE, 8 FEET OVER HEAD CLEARANCE -
( PHS, Coronita, Nevada, Starlight, Moonscape & Aurora)

** 40” CLEARANCE, 9 FEET OVER HEAD CLEARANCE -
(ALL OTHER SPAS)
2. A normal delivery consists of two men: they are not capable of delivering a spa over railings or up more than 5 steps (40” high.)
If extra men are needed we can provide them at an additional cost.
3. All debris, limiting or blocking access to, or on set-up site, must be removed prior to delivery. Any trimming of trees or bushes,
removal of debris, leveling of ground or other general maintenance must also be done prior to delivery and is the responsibility of
the customer.
4. We do not remove any old spas from your premises or remove in ground spas.
5. Our delivery crew will do a brief demonstration but will not fill up spa unless prior authorization has been attained.
6. IF WE ATTEMPT TO DELIVER AND DISCOVER THAT A CRANE IS NECESSARY, OR THAT THE YARD IS NOT FULLY PREPARED, THERE WILL BE A $300.00 CHARGE AT THAT TIME. YOU WILL THEN BE RESCHEDULED FOR THE SECOND DELIVERY. CRANE CHARGES ARE THE RESPONSIBILITY OF THE CUSTOMER.
 
DELIVERY AND SET-UP
1. It is impossible for us to guarantee an exact arrival time; you will get a two-hour window for the delivery crew to arrive.
2. The time required to set up your spa varies due to the complexity of each set-up. However, 1 to 1 ½ hours are usually the time required. Please allow for approximately 4 hours total on the day of delivery. (All deliveries and set-ups are approximate times.)
3. Read your invoice carefully; you are not entitled to nor should you expect, anything not written on your invoice.
4. If you have any questions prior to your delivery, please call Monday through Friday, 9:00 a.m. to 5:00 p.m.
5. Please be advised: Deliveries may be rescheduled due to rainstorms and other variables, which sometimes occur.
6. If you need to postpone or reschedule a delivery that has been set and confirmed we require a minimum of one week notice, or there will be an additional charge. Please contact the corporate office not your sales person.
set-up
    All Rights Reserved. Copyright ©2006 Sensation Spas, Inc.